We will generally only use the information that you provide us with for the primary purpose it was provided for. There are a number of different types of information that The Good Lash Co. may collect when you visit our site or transact with us and they are outlined below.
If you elect to receive our newsletter, your email address will be added to our mailing list. You will not be put on the mailing lists of any third parties, and neither your email address nor your name or country will not be divulged to anyone else. We will use these details to notify you about new developments, products, news and events. Removing yourself from the mailing list will also be easy – just click on the “Unsubscribe” link at the bottom of any of our emails.
Your email address may also be used to contact you in the event that you discontinue a shopping session. We may contact you by email to see if there were any problems and if we can help you to complete your transaction.
Order information such as your name, billing address, delivery address, email address and phone number are collected at the time you place your order and are necessary to effect delivery of the products that you order, and to contact you in regard to your order if necessary. These details are retained in our database for record keeping purposes.
If you elect to pay online using your credit card, your card details are not viewed by us or by any person except you, at any time during the transaction. These details are necessary to process your order using this payment process. They are encrypted and passed directly to the Bank through our security provider. We do not retain your credit card details.
Any other information you provide at the checkout, such as comments or survey responses, is used to better plan future items to add and developments for the website.
General site traffic data is also collected for the purpose of site maintenance and improvement and provides information about which and how often certain pages are viewed. This helps us to understand what sorts of products our customers are interested and alerts us to any areas of the site that may be difficult to navigate.
Promotional Communications: as part of our promotional, educational and remarketing campaigns, we may contact you using the email address you have provided. If you prefer not to hear from us, please click on the “unsubscribe” link at the bottom of any email and you will be removed from any future communications.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
Why does The Good Lash Co. collect this information?